Deposit Questions

If you make your deposit on a business day before the cutoff time displayed at the banking location, ATM, or on the Wells Fargo Mobile ® app, we will generally credit the deposit to your account the same business day. If you make your deposit after the cutoff time or on a non-business day, we will credit it to your account on the next business day.

Note: In some cases it may be necessary to place a hold on your deposit. The first $225 is usually available the next business day, but the rest may not be available for several days. If you have questions about a hold that we placed on your deposit, please call 1-800-TO-WELLS ( 1-800-869-3557 ).

Why did you place a hold on my deposit?

Wells Fargo's general policy is to make deposited funds available on the first business day after we receive the deposit. In some cases, however, we place a deposit hold on these funds and delay availability for up to 7 business days. Common reasons for placing a hold on a check or deposit include but are not limited to:

For questions or information about a hold placed on a check or deposit, please contact a customer service supervisor at 1-800- TO - WELLS ( 1-800-869-3557 ), 24 hours a day, 7 days a week. Holds on deposits cannot be serviced through email.

Where can I mail my deposit?

Please request a Bank by Mail kit by phone or email. Allow 15 business days for delivery.

While you are waiting for your kit, you may mail your deposits to Wells Fargo, PO Box 77200 Minneapolis, MN 55480. For accounts located in Alaska, you may mail your deposits to Wells Fargo, PO Box 77040 Minneapolis, MN 55480. Be sure to include your account number with your deposit. Do not send cash by mail.

How do I request a copy of a deposit slip?

If a deposit has already posted to your account, sign on to Wells Fargo Online and select View Details beside the deposit if you are already signed on.

If the deposit has not yet posted, or if the deposit was made to an account you do not access online, call us at 1-800- TO - WELLS ( 1-800-869-3557 ). Please have your Transaction Receipt available when calling.

More information about deposit slip photocopies:

To order new blank deposit slips, call 1-800- TO - WELLS ( 1-800-869-3557 ) or sign on to Wells Fargo Online and Order Checks and Deposit Tickets.

How do I set up Direct Deposit?

Follow these steps for setting up Direct Deposit.

What is my routing number?

Also known as a routing transit number, RTN, or ABA number. A routing number facilitates transactions such as inter-bank transfers and direct deposits. Routing numbers differ for Wells Fargo Checking and Savings accounts, Lines of Credit, and wire transfers. Find your routing number.

When will my direct deposit be credited to my account?

We add your direct deposit amount to your Available Balance on the same day we receive your deposit. The Available Balance is the most current record we have about the funds that are available for withdrawal from your account. This balance may not reflect all of your transactions, such as checks you have written, authorized withdrawals we have not received for payment, or debit card transactions that have been approved but not yet submitted for payment by the merchant.

If you sign up for Alerts , you can choose to be notified when a direct deposit is available in your account.

If you were expecting a direct deposit and have not received it, or there was an error in the direct deposit amount, please contact the company or individual who is sending you the money.

Can I use my mobile device to make a deposit?

Yes. With Wells Fargo mobile deposit (“Mobile Deposit”) you can make a check deposit directly into your eligible checking or savings account using the Wells Fargo Mobile app on supported Apple ® and Android TM devices. Mobile deposit lets you submit photos of the front and back of your endorsed check. You can save time with fewer trips to a Wells Fargo ATM or branch.

Sign-up may be required. Availability may be affected by your mobile carrier's coverage area. Your mobile carrier's message and data rates may apply.

Mobile deposit is only available through the Wells Fargo Mobile ® app on eligible mobile devices. Deposit limits and other restrictions apply. Some accounts are not eligible for mobile deposit. Availability may be affected by your mobile carrier's coverage area. Your mobile carrier's message and data rates may apply. See Wells Fargo’s Online Access Agreement and your applicable business account fee disclosures for other terms, conditions, and limitations.

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